Terms And Conditions
This Website is operated by Kriti Kreazione Boutique ("Kriti Kreazione", "we", "our", or "us"). We provide an online platform for customers to browse and purchase our products within India.
By using this Website, you represent that:
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You are at least 18 years of age, or
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You are accessing the Website under the supervision of a parent or legal guardian.
We reserve the right to refuse service, terminate accounts, or cancel orders if we believe these conditions are not met.
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By using this Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Any new features or services introduced on the Website will also be subject to these Terms.
We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website following any updates constitutes your acceptance of those changes.
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All prices displayed on the Website are in Indian Rupees (INR).
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Prices are inclusive of applicable taxes such as CGST, SGST, or IGST, wherever applicable.
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Prices and product availability are subject to change without prior notice.
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We reserve the right to correct pricing errors or inaccurate product information, including after an order has been placed. In such cases, we will notify you before processing the order.
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We may limit the sale of products to any individual, region, or quantity at our sole discretion.
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We also reserve the right to discontinue any product without prior notice.
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We make every effort to display product images, colours, specifications, weight, and purity details as accurately as possible.
However:
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Actual product colours may vary depending on your device or screen settings.
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Minor variations may occur due to photography, lighting, or the handcrafted and natural characteristics of gemstones, pearls, and other materials.
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Wherever applicable, jewellery details regarding metal purity and hallmarking will comply with the Bureau of Indian Standards (BIS) and the Legal Metrology Act, 2009.
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We accept payments through the payment methods available during checkout, including:
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Credit Cards
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Debit Cards
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UPI
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Net Banking
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Other approved payment gateways
All payments are processed through secure third-party, PCI-compliant payment gateway providers. Kriti Kreazione does not store your complete banking or card details on its own servers.
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By using this Website, you agree that:
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You will provide true, accurate, current, and complete information while placing an order or creating an account.
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You will promptly update your information whenever necessary.
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The delivery address and contact details provided are accurate and complete.
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You will carefully review product descriptions before placing an order.
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You understand and accept the conditions mentioned in each product listing before purchasing.
If any information provided is found to be false, inaccurate, misleading, or incomplete, we reserve the right to suspend your account, reject your order, or restrict your access to the Website without prior notice.
If delivery fails due to incorrect information provided by you, any additional shipping or re-delivery charges shall be borne by you.
We may verify any information provided by you and request additional details before accepting or processing an order.
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Submission of an order does not guarantee acceptance.
Kriti Kreazione reserves the right to refuse or cancel any order at its sole discretion for reasons including, but not limited to:
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Product unavailability
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Pricing errors
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Product description errors
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Suspected fraudulent transactions
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Verification issues
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Any other operational or security concerns
Where applicable, any payment received for a cancelled order will be refunded through the original payment method.
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Customers may cancel an order without any cancellation charges before it has been shipped.
Once an order has been dispatched, it cannot be cancelled.
If an order is refused or remains unclaimed without a valid reason, a cancellation fee of up to 10% of the order value, along with any applicable shipping charges, may be deducted before processing the refund.
We reserve the right to:
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Modify or discontinue any part of the Website.
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Update product offerings.
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Revise prices.
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Suspend or discontinue any service.
These changes may occur without prior notice.
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Currently, Kriti Kreazione accepts and delivers orders only within India.
International shipping is not available at present. If international services are introduced in the future, these Terms & Conditions will be updated accordingly.
All content available on this Website, including but not limited to:
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Product photographs
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Product designs
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Graphics
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Logos
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Text
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Branding
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Website design
is the exclusive property of Kriti Kreazione or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
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To the maximum extent permitted under applicable law, Kriti Kreazione's liability arising from any order shall not exceed the amount actually paid by the customer for that order.
We shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to:
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Loss of profits
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Loss of business
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Loss of data
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Loss of goodwill
except where such exclusions are not permitted under applicable Indian law.
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Kriti Kreazione shall not be responsible for delays or failure in fulfilling its obligations due to circumstances beyond its reasonable control, including but not limited to:
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Natural disasters
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Floods
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Earthquakes
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Pandemics
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Government actions
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Public holidays
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Courier disruptions
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Transportation delays
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Strikes
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Other unforeseen events
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These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Subject to the provisions of the Consumer Protection Act, 2019, any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the competent courts located in kanpur, Uttar Pradesh , India.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified or severed to the minimum extent necessary. The remaining provisions shall continue to remain valid and enforceable.
For any questions regarding these Terms & Conditions, please contact us through the contact details provided on our Website.
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